Model of Care
Model of Care
Model of Care

At We Care NSW our goal is to  match our participants with a staff member that will meet the four fundamental elements of our Model of Care

1
1

Connection

we all know how it feels when we connect with someone, that feeling that they see and get the real ‘us’. Connection with others makes change and growth easier as you can be who you are without fear of judgement.
2
2

Relationship Building

centres on trust and safe and meaningful connection. These are the main ingredients required to build any relationship and are vital for participants’ positive growth and development.
3
3

Engagement

safe, supported and confident in working towards goals which are individual and based on the life our participants want to live. Participants are actively involved in their care and goal setting.
4
4

Therapeutic Care

involves coming from a space that understands how trauma impacts people. It recognises that trauma is the impact of an experience on a person, rather than the event itself. Providing Therapeutic Care is holistic, individual, and promotes personal change in thoughts, emotional functioning and behaviour.

We Care NSW are committed to providing person centred, trauma informed and culturally safe care

We are committed to supporting our staff to have the necessary skills to deliver on our Model of Care. All We Care staff are supported to engage in continuous professional development, including mandatory and We Care directed training and specific training in the following areas:

number 1

Therapeutic Crisis Intervention (TCI) – is evidence-based and trauma-informed. TCI is responding effectively to crisis situations and establishing a safe environment that promotes growth and development.

number 2

Cultural Respect – recognition, protection and continued advancement of inherent rights, cultures and traditions. It is treating all people with respect, inclusion and putting in place transparent management and safety and health practices.

number 3

Positive Behaviour Support – is strongly focused on understanding, choice and improving the quality of life. Our programs and plans are as individual as you are.

number 4

Child Safe Practice – keeping children safe and offering an environment to thrive is paramount. We offer both broad, overarching programs and intensive training for those who work with each individual person in our care.

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