Terms and Conditions

Privacy Statement

Policy Statement

We Care NSW | TRH Psychology and Cultural Consultancy Service (TRH) is dedicated to keeping the information you provide to us online safe, secure and protected. In collecting your personal information, you can be assured that we are doing so to provide a holistic approach to your care. We respect and support your rights as an individual and have created procedures that protect your privacy in how your personal information is collected, stored and managed.

The Privacy and Confidentiality Policy outlines that all personal information obtained is in compliance with the Commonwealth Privacy Act 1998 (amended) and Australian Privacy Principles (APP).

Personal Information

We respect your privacy. When you provide personal information, you agree that this will be used by We Care NSW under the terms of the TRH Psychology and Cultural Consultancy Service Privacy & Confidentiality Policy. You agree that the personal information may be disclosed under the terms of this Policy and the information is collected to begin our relationship with you. We Care NSW do not disclose your personal information to other organisations or people.

We recognise the importance of safeguarding personal and health information and details and will not use or disclose any information about individuals for other purposes outside of providing care. An exception to this will be in unique circumstances where the disclosure is required by law, or to protect the right or property of We Care NSW or any other individual, or reduce a serious threat to an individual’s health or safety.

Accessing your Information

The We Care NSW | TRH Psychology and Cultural Consultancy Service Privacy & Confidentiality Policy contains information about how you may access and seek correction of your personal information, how you can complain about a breach of your privacy, and how the complaint will be dealt with.

Should you wish to access the information we hold about you, to ensure that it is accurate, complete and up to date please contact the Freedom of Information Officer directly:

Victoria Grejsen – Quality and Compliance Manager

4/33 Newton St, Broadmeadow

02 4013 6079


Unsubscribe from communications

Individuals and organisations that receive information from We Care NSW, such as newsletters and surveys, can ask for their details to be removed from our mailing list should they no longer wish to receive communication from us. You may unsubscribe by clicking on the “unsubscribe” link located on the bottom of our emails or by contacting us at Communications@wecarensw.com.au

Contact us

If you require more information relating to:

  • the Policy Statement, or
  • privacy concerns or issues, or
  • changing or deleting information

please contact:

Victoria Grejsen – Quality and Compliance Manager

4/33 Newton St, Broadmeadow

02 4013 6079


Using the We Care NSW Website

How we use cookies

A cookie is a small piece of information which is stored by your browser on your computer’s hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We Care NSW use cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis before removing the data from the system. Overall, cookies help us provide you with a better website, by allowing us to monitor which pages you find useful and those that you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us through the completion of an online form.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to disable cookies or warn you when cookies are being used. Please be aware that enabling cookies may prevent you from taking full advantage of our website.

Links to other Websites

Our website contains links to other websites. We Care NSW do not control, or hold responsibility, for the information provided on these websites. Our provision of such links does not represent our endorsement of the websites, their content, owners, or practices. We Care NSW are not responsible for the management or protection of any personal information you may provide to these sites and recommend that you review the terms and conditions of that website before providing your personal information.

Privacy Agreement

We Care NSW may be required to update or modify the terms of the Privacy Agreement. Your continued usage of the website confirms your acceptance of the current terms outlined in this document.